TERMS AND CONDITIONS
Introduction to TERMS AND CONDITIONS
TERMS AND CONDITIONS
- PERSONAL INFORMATION WE COLLECT
- When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
- We collect Device Information using the following technologies:
- - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. - Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
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When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. - HOW DO WE USE YOUR PERSONAL INFORMATION?
- We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
- SHARING YOUR PERSONAL INFORMATION
- We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
- DO NOT TRACK
- Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
- DATA RETENTION
- When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
- CHANGES
- We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
- CONTACT US
- For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at HI@GUNMANSA.CO.ZAor by mail using the details provided below:
Terms of service
These Terms and Conditions ("the Terms and Conditions") govern your ("the User") use of the GUNMANSA ("Provider") website located at the domain name www.gunmansa.co.za ("the Website"). By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distributes Content obtained on the website for marketing and other purposes without the consent of the Provider.
Electronic Communications
By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.
E-Commerce & Privacy
- The Website www.gunmansa.co.za sells products and services online.
- GUNMANSA is a business in the retail/wholesale industry that sells products and services online.
- GUNMANSA shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
- The use of any product bought from this Website is at the purchaser's risk. The purchaser/ user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website.
- The private information required for executing the orders placed through the e-commerce facility, namely the User's personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties.
- Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product.
- The Provider undertakes that it has taken all reasonable precautions to secure the credit card processing that is carried out to receive payment for goods sold.
- The Provider cannot be held responsible for security breaches occurring on the User's electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device.
- The offering on this website is available to South African clients only.
- the provision of goods supplied by GUNMANSA is subject to availability
Delivery policy
- Subject to stock availability with suppliers and receipt of payment, requests will be processed within 7 working days and handed over to a courier company for delivery. You will receive email communication every step along the way
- For very remote areas not serviced by standard couriers, The Provider will deliver via Post Office or to the nearest town to the User that is accessible by the courier company within their normal routes. In these circumstances, the Provider will be in contact with the User to arrange an alternative address.
- The Provider will supply all goods to the delivery company in good order and will ensure that goods arrive at the User's chosen delivery address in the same good order.
- Cancelled orders on the e-commerce facility will be refunded after deduction of a 10% charge for administration costs.
- The Provider reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the Provider's standards. Should the Provider exercise this right, the User will receive a full refund with no deductions.
- Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce facility should be directed to the Manager via email: hi@gunmansa.co.za
- Nb: Products shown in videos and pictures may not be included unless stated. Kindly only use videos and pictures as an illustration of the function of the product. Enquire for relevant details.
Returns / Refund Policy
- If on receiving your order you are not delighted with your purchase, let our customer service team know within 7 days and we will gladly provide you with a refund provided the item is in its original condition and original packaging.
- If you have used a product and found it to be damaged or faulty, we will replace, refund or repair the item, depending on the circumstance.
- Although seldom charged, we reserve the right to charge a 10% administration fee for returned orders should the returns process incur significant administration expenses.
- For repair items under warranty, we charge an R250 handling fee for our couriers to pick up and drop off the repaired item to and from suppliers, and back to you.
- Repaired items would only be released once the handling fee has been paid in full.
- Should you wish to use your own courier for repair queries, we DO NOT charge a handling fee.
- Please note that warranty does not include the seal's on gas guns
Payment Options
- Credit/Debit card payments can be made via Pay Fast or by direct Electronic Funds Transfer (EFT) into the Provider's bank account, the details of which will be provided after checkout.
- The merchant outlet country is South Africa. Transaction Currency is South African Rand (ZAR).
- Card transactions will be acquired for GUNMANSA via Pay Gate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO Pay Gate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy
- Customer details will be stored by GUNMANSA separately from card details which are entered by the client on DPO Pay Gate’s secure site. For more detail on DPO Pay Gate refer to www.paygate.co.za
Responsibility
- GUNMANSA takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Updating of these Terms and Conditions
- Provider reserves the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time.
- Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User's obligation to periodically check these Terms and Conditions at the Website for changes or updates.
- The User's continued use of this Website following the posting of changes or updates will be considered notice of the User's acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.
Copyright and Intellectual Property Rights
- Provider provides certain information at the Website. Content currently or anticipated to be displayed at this Website is provided by Provider, its affiliates and/or subsidiary, or any other third party owners of such content, and includes but is not limited to Literary Works, Musical Works, Artistic Works, Sound Recordings, Cinematographic Films, Sound and Television Broadcasts, Program-Carrying Signals, Published Editions and Computer Programs ("the Content").
- All such proprietary works, and the compilation of the proprietary works, are copyright the Provider, its affiliates or subsidiary, or any other third party owner of such rights ("the Owners"), and is protected by South African and international copyright laws.
- The Providers reserve the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any times and without notice. All rights in and to the Content is reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.
Limited License to General Users
- Provider grants to the User, subject to the further terms of these Terms and Conditions, a non-exclusive, non-transferable, limited and revocable right to access, display, use, download and otherwise copy the current and future Content for personal, non-commercial and information purposes only.
- This Website and the Content may not be reproduced, duplicated, copied, resold, visited or otherwise exploited for any commercial purpose without the express prior written consent of Provider.
- The license does not allow the User to collect product or service listings, descriptions or other information displayed here, and does not allow any derivative use of this Website or the Content for the benefit of another merchant.
- The User may not frame nor use framing technologies to enclose the Provider Website or the Content nor any part thereof without the express written consent of Provider.
- Providers and the Owners do not offer products or services to minors. If you are under the age of 18, you may not respond to or otherwise accept or act upon any offers on the Website.
- Provider and the Owners, their affiliates or subsidiary reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. Any unauthorized use terminates this license
Limitation of liability
- The Website and all Content on the Website, including any current or future offer of products or services, are provided on an "as is" basis and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content.
- Neither Provider nor any holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof.
Choice of Law
- This Website is controlled, operated and administered by GUNMANSA from its offices within the Republic of South Africa. Access to the Website from territories or countries where the content or purchase of the products sold on the Website is illegal is prohibited.
- The User may not use this Website in violation of South African export laws and regulations.
- If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws.
- These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the Durban High Court in the event of any dispute.
- If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and the User with regard to the use of the Content and this Website.
- Country of domicile This website is governed by the laws of South Africa and GUNMANSA chooses as its domicile citadil et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature
- GUNMANSA may, in its sole discretion, change this agreement or any part thereof at any time without notice.
- This website is run by Daanyaal Shaik based in South Africa trading as GUNMANSA.
- Email: hi@gunmansa.co.za Telephone: 0832267201
Shipping
What are the charges on delivery?
Unless 'FREE DELIVERY' is specified, a standard express courier charge of only R120 applies to any item delivered anywhere in South Africa.
What if I live in a remote area?
For every remote area not serviced by standard couriers, the provider will deliver via Post Office or to the nearest town to the user that is accessible by the courier company within their normal routes. In these circumstances the provider will be in contact with the user to arrange an alternative address.
Would I be able to cancel my order?
Cancelled orders on the e-commerce facility will be refunded after deduction of a 10% charge for administration costs. The provider reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the provider’s standards. Should the provider exercise this right, the user will receive a full refund with no deductions.
Who would I contact if I'm not happy with the quality of the product?
Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce facility should be directed to the manager via email: hi@gunmansa.co.za
Warranty/Repair Policy
If your product is still under the stipulated warranty, our suppliers will carry out the warranty inspection. However the warranty of any item does not include negligence, wear and torn, and acts of God. Our suppliers use their sole discretion to determine the product status. This may take up to 21 working days.
We charge a R250 handing fee for our couriers to pick up the repair item and deliver it back to you once it's repaired. Your repaired product will only be couriered back to you, once we receive this amount
Returns Policy
If on receiving your order you are not delighted with your purchase, let our customer service team know within 7 days and we will gladly provide you with a refund provided the item is in its original condition and original packaging.
What if my product is damaged?
If you have used a product and found it to be damaged or faulty we will either replace, refund or repair the item, depending on the circumstance.
Administration Fees?
Although seldom charged we reserve the right to charge a 10% administration fee for returned orders should the returns process incur significant administration expenses.
Where is my order?
Our delivery policy states delivery within 3 - 5 working days from the date on which payment reflects into our account, and we will move the earth to deliver it as you are able to track the status of your order using the tracking ID sent to you. If you have any concerns, please do not hesitate to contact Customer Service. Remember, you will receive an email from us to tell you that your order is on its way, and receive a tracking number so that you can follow its progress.
Can I exchange the product?
Products can be exchanged for a different size or colour of the same product, provided that the preferred size or colour is available. This option is available within 7 days.
It's important that any unwanted product, unless faulty, is returned in a re-saleable condition. We'd expect this to mean that you've kept all original packaging and labels, and that the product is undamaged and unused.
We reserve the right to refuse a return or an exchange if products are returned damaged, or not in a saleable condition.
All returns require you to include the invoice provided.
We are a retail & online retailer and deliver nationwide. We allow order collections from our store in KZN
You are required to leave a telephone or mobile number for us to contact you during delivery hours.
All orders are sent packaged in boxes or flyer bags, with no indication as to the contents what so ever.
Let customers speak for us
from 47 reviewsI'm very happy with the products, and it was delivered sooner than expected,I'm extremely happy!!
Very nice and powerful impacts made
This blank gun is amazing, it doesn’t need to be improved, it’s perfect
Well trusted and great quality on their product
I'm really greatful for what I ordered ,there was some hassles with delivery but in no more than a week it was delivered and quality is top notch aswell ,I highly recommend to anyone
Blow CZ75 Black Blank/Pepper Gun (Semi Auto/17+1/9mm PAK)
Fits gun perfectly, very comfortable to conceal carry with this!
I think it should come as a package with 10 blank rounds, holster then add it on the item price, imagine not having blank rounds but you need to test it.
Delivery was faster.
Works like a charm nothing to complain about, really enjoying them and definitely buying them again ☺️
I am happy
OZK 9MM P.A.K BLANK BULLETS (1S) Ammo
Overall, V-SPORT Extra Loud 9mm P.A.K. blank bullets are well-regarded for their intended purposes, offering a loud and realistic sound with reliable performance, Thank you.
Good product recieved with prompt delivery time.
in a developing world in online shopping Gunman SA is leading with simple to use interface and very fast delivery the Gunman SA name will soon be a household name. Well done!